November 2025

Month-long observances:

National Diabetes Month

Diabetes, a condition affecting millions, arises from imbalances in blood sugar levels and exists in two primary types. This month is dedicated to raising awareness of the disease and its impact on human health. Use this time to discuss health resources with your employees and ensure that screenings and care are accessible to everyone.

Observance Suggestion: Lead by example — get tested for diabetes and share your experience. Create a list of free or low-cost testing locations and share it with employees. If testing isn’t covered by your organization’s health plan, consider offering coverage or reimbursement.

Movember

This month, men put their razors down and let their facial hair grow, drawing awareness to prostate cancer and other men’s health issues. Created in memory of Matthew Hill, who passed away due to the disease, this cheeky campaign began when his family vowed to stop shaving for a month and collect the money that would have been spent on razors to be donated to men’s health charities.

Celebration Suggestion: Suggest your employees participate in Movember, and offer a matched donation for those who participate.

American Indian and Alaska Native Heritage Month

This month honors the rich and diverse cultures, traditions, and histories of Indigenous peoples, as well as their vital contributions to modern society. Despite their enduring impact, Native communities often face unique challenges, including underrepresentation and systemic inequities.

Celebration Suggestion: Revamp your supplier programs to actively include and support American Indian and Alaska Native-owned businesses. Leverage organizational funds or platforms to support initiatives that protect Native lands, rights, and sovereignty.

Military Family Appreciation Month

Military families are the backbone of our armed forces, facing constant challenges like deployments, relocations, and the anxieties of potential injury or loss. Military Family Appreciation Month is a time to honor their incredible sacrifices and unwavering resilience. 

Observation Suggestion: This month, evaluate your company’s accommodations for military family members. Do you have policies in place to support this community? If not, consider consulting with a culture expert for a refresh.

Calendar dates:

November 1 – All Saints’ Day (Roman Catholic) (same every year)

All Saints’ Day is a holy celebration designed to honor Catholic saints and give thanks to the family and friends who helped guide individuals in their faith. 

Celebration Suggestion: Give your employees PTO to spend with their families. Make it easy for them to do so by ensuring their workload isn’t rushed before their leave or will pile up before they come back.

November 1-2 – Dia de los Muertos (same every year)

Day of the Dead is a traditional Mexican holiday that celebrates their ancestors by setting up altars with favorite foods, drinks, and photos. Though the day may be focused on honoring the dead, it’s full of lively celebration including laughter and joy.

Celebration Suggestion: Look to see if there is a Dia de los Muertos celebration within your community. Go, celebrate, and enjoy the stories of your ancestors as well as those around you. Pick up some sugar skulls to share with the office while you’re there, and talk about the holiday as you pass them out!

November 2 – Birth of the Bab (Baha’i) (same every year)

In 1819, Siyyid Ali-Muhammad was born and later became known as Bab, meaning “Gate”. His mission was to herald the coming of the promised manifestation of God (or Baha’u’llah.) This day is celebrated joyously with prayers and readings as well as simple festive gatherings with friends and family.

Observance Suggestion: Respect those who participate in the Baha’i religion by offering them time away from work both physically and mentally.

November 5 – National Stress Awareness Day

Stress has become the number one factor in many people’s health concerns. And while we’re constantly learning about the impact of stress on workplace productivity across industries, it’s also important to understand how to combat it on an individual level. National Stress Awareness Day is designed to help people identify the stresses in their lives and take the time to effectively combat them so it doesn’t continue to do harm.

Observance Suggestion: Create a self-care day for employees. Ask them what self-care means to them, and provide them the opportunity to practice those particular actions. 

November 9 – World Freedom Day (same every year)

World Freedom Day commemorates the fall of the Berlin Wall and the end of communist rule. Initiated by President George W. Bush in 2001, this federal observance was initially primarily observed by conservative youth groups, although it was later affirmed more broadly with President Barack Obama’s bipartisan proclamation supporting the day in 2016.

Celebration Suggestion: Allow employees time off to participate in commemorative ceremonies or celebrations if they so choose.

November 9 – World Adoption Day (same every year)

World Adoption Day amplifies the voices within the adoption community, acknowledging the complexities and emotions that are often overshadowed by the joy of creating a family. Adoption is a transformative journey that can involve challenges and transitions for all parties involved, making it essential to approach the topic with empathy and understanding.

Celebration Suggestion: Evaluate your workplace policies to ensure they support adoptive parents, such as offering equitable parental leave and resources for transition support.

November 11 – Veterans Day

Not to be confused with Memorial Day, Veterans Day honors to all men and women who served in the United States armed forces. As a Federal holiday, most businesses give their employees days off and provide extra support to military organizations.

Observance Suggestion: Find an organization that supports active military overseas. (Preferably, Veteran-run organization). Ask what types of supplies you can collect to aid in their support, and consider hosting a “packing party” to put together care packages for active duty servicemembers.

November 13 – World Kindness Day (same every year)

World Kindness Day seeks to shine a light on acts of kindness all over the world. This day encourages people to act out random acts of kindness, doing things for others without want something in return. Many people gift food or clothing, but this can also be done by donating your time, doing someone else’s chores/errands for them, or even offering to pay for groceries to another shopper.

Celebration Suggestion: Encourage employees to participate in random acts of kindness. Do your own random act of kindness, too. Let them leave work early so they can have the time to participate in those acts outside of your organization’s space.

November 16 – International Day for Tolerance (same every year)

While we live in a world that is more interconnected through work, relationships, and technology, greater connection doesn’t always lead to greater understanding. Tolerance goes beyond mere acceptance — it’s about fostering respect for others, both despite and because of our differences.

Observance Suggestion: Invite a speaker or facilitator to lead a discussion on the meaning of tolerance and practical ways to create a culture of respect and inclusion in your workplace. Organize interactive workshops or training sessions to explore unconscious bias, empathy, and strategies for promoting respectful communication.

November 17 – International ERG Day

International ERG Day is an annual event to celebrate and recognize the vital role of Employee Resource Groups (ERGs) within organizations. ERGs are employee-led groups that provide support, professional development, and networking opportunities for members based on shared identities, such as race, ethnicity, gender, sexual orientation, or other characteristics.

Recognition Suggestion: Host an ERG showcase, an event where various ERG’s can share their work, goals, and upcoming events with the entire company. Issue a company-wide statement acknowledging the importance of ERGs and thanking them for their contributions.

November 19 – Women’s Entrepreneurship Day

Globally, women drive about 85% of consumer spending, yet many face significant barriers, including persistent gender pay gaps. In response, a growing number of women have left traditional corporate roles to create their own businesses, becoming impactful entrepreneurs who contribute significantly to economic growth and innovation.

Celebration Suggestion: Organize an event or platform to spotlight women entrepreneurs in your industry, giving them a space to share their journeys and promote their work.

November 19 – International Men’s Day (same every year)

International Men’s Day celebrates the positive male role models all over the world. The fathers who raise kind children, the sons who practice honesty and respect, and the men who actively advocate for equal rights. 

Celebration Suggestion: Host a seminar or conference for employees to connect on the issues facing men in your organization and community. Bring in an equal rights speaker to hear how to support those who are fighting for equal rights within your community.

November 13-19 – Transgender Awareness Week (same every year)

Transgender Awareness Week (TAW) aims to raise awareness about the transgender community, their experiences, and the challenges they face. This week aims to combat misinformation and dispel stereotypes surrounding transgender identities, celebrate the unique experiences and contributions of transgender individuals in various fields, and encourage allies to stand up against discrimination and violence faced by the transgender community.

Observance Suggestion: Encourage employees to take this opportunity to update their email signatures to incorporate inclusive language, such as stating their pronouns alongside their name.

November 20 – Transgender Day of Remembrance (same every year)

This day honors and memorializes those who have faced discrimination for not fitting stereotypical “male” and “female” identities. Because of fear and misunderstandings, many transgender people have suffered discrimination, difficult hurdles, and even death. Transgender Day of Remembrance offers a day of love and support to fight against those horrible actions.

Observance Suggestion: Consider how your organization may be perpetuating the stereotypical “male” and “female” roles within your culture. There are simple actions you can take to improve on this: For team building exercises, group employees by birthdate or favorite foods instead of gender roles.

November 20 – Universal Children’s Day (same every year)

Though it originated in Turkey, Universal Children’s Day is observed worldwide. It aims to spread awareness of difficulties many children around the world face, including their rights to education, development, family life, spirituality, and more. This day encourages us to reflect on how adults can improve children’s overall well-being and care.

Observance Suggestion: As a team, sponsor a child through an organization like UNICEF. Ask employees who are parents how you can better support them, so they can support their children.

November 21 – Native Women’s Equal Pay Day (*as of 2024)

There is a strikingly large gap when you look at Native women’s pay. For every dollar a white man makes, a native woman makes 60 cents. Meaning, Native women will earn as much as the same man’s yearly salary… once they work for 20 months. 

Observance Suggestion: Find Native Woman-owned businesses and support them. Ask to partner as suppliers.

November 25 – Day of the Covenant (Baha’i)

This day celebrates the appointment of ‘Abdu’l-Bahá as the Centre of Baha’u’llah’s Covenant. This protects the Baha’i religion from alienation by preserving it through unity and celebration. It’s also known as The Greatest Festival because He was the Greatest Branch.

Observance Suggestion: Talk to a person of the Baha’i faith and ask them questions to learn more about it. Since this day is all about unity instead of alienation, ask if you can go to a prayer gathering to learn more about the religion.

November 27 – Ascension of Abdu’l-Baha (Baha’i)

This holiday commemorates the death of the eldest son and successor of Baha’u’llah (the co-founder of the Baha’i faith.) People wanted to celebrate ‘Abdu’l-Bahá on his birthday, but he refused, since it was already an important celebration within their faith, so he chose this day instead.

Observance Suggestion: Bring in a speaker who is familiar with the Baha’i faith. Learn more about it and how those who practice can better be represented and respected within your space.

November 27 – National Day of Mourning/Thanksgiving

While Thanksgiving is traditionally celebrated as a day of gratitude and feasting, it is also recognized as a National Day of Mourning by many Indigenous peoples. This day serves as a reminder of the millions of lives lost and the lasting impact of colonization. It is a time to honor the resilience and history of Indigenous communities and reflect on the complexities of this shared history.

Observance Suggestion: Host a discussion or share educational materials about the true history behind Thanksgiving and the experiences of Indigenous peoples.

November 30 – First Sunday of Advent

The First Sunday of Advent marks the beginning of the liturgical year for many Christian denominations and the start of the Advent season, a period of preparation for the celebration of Jesus’ birth. This season focuses on themes like hope, peace, joy, and love, offering a chance for reflection and renewal.

Observance Suggestion: Organize a volunteer activity or donation drive that supports a cause aligned with the values of hope, peace, and helping others. This allows everyone to participate in a meaningful way, regardless of religious beliefs.

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Module 7 Champion Exercise

Internal Reflection

 Read this excerpt from Julie Kratz’s Forbes article The 2024 Outlook for DEI. What are some ways your organization can make diversity, equity, and inclusion work a row, not a column?

Organizational Reflection

Encourage your leaders to read this report on Building Inclusive Teams, which offers five tactics for ensuring inclusivity at work. Poll the group: if they were to add a sixth recommendation, what might it be? Make a list of the tenets of inclusivity they find most important for your organization. Then, discuss how you might uphold these principles going forward.

Module 6 Champion Exercise

Internal Reflection

Review page 21 of our Inclusion Starts with “I” Participant Guide, which offers strategies for rebuking subtle acts of exclusion as an Observer. Which of these tenets do you think your team might need the most support in consistently applying?

Organizational Reflection

Take a look at the handout Responding to Acts of Exclusion with your team. Then, take all that we’ve shared and create your own process/framework to respond to subtle acts of exclusion. How will your leaders combat and disrupt exclusionary acts and model such behaviors for your team?

Module 5 Champion Exercise

Internal Reflection

Intersectionality recognizes that various forms of oppression, such as racism, sexism, and ableism, don’t exist in silos: they overlap and create unique experiences for individuals who belong to multiple marginalized communities. A successful inclusive leadership strategy needs to consider how these systems of oppression interact and create amplified challenges for certain groups.

Read this HBR piece on An Intersectional Approach to Inclusion at Work. How can your organization move beyond sequential inclusion to consider the intersectionalities of employees, ensuring that no one is left behind? Reflect on current practices and identify areas for improvement.

Organizational Reflection

Watch the ~2 minute video Kids Explain Intersectionality with your leaders. After watching, invite the team to develop their own definition of intersectionality and discuss how your organization can ensure that the voices of those who might face multiple barriers due to the intersections that make up their identities are heard and acted upon.

Module 4 Champion Exercise

Internal Reflection

Revisit the Five Competencies of Inclusive Leaders, detailed on page 4 of our Inclusion Starts with “I” Participant Guide. How have you seen your team members display growth in each of these areas over the last several months? This is a great opportunity to “shout out” any colleagues that have demonstrated exceptional commitment during this journey!

Organizational Reflection

As a group, take a look at the second page of the Inclusive Leadership Matrix, focused on Actions. Invite your leaders to evaluate which stage of the matrix they fall under for each competency. In what areas have they taken action over our time together? What are the areas they’re most excited to progress in next?

Module 3 Champion Exercise

Visit The Micropedia, clicking on each volume on the right side of the screen to investigate microaggressions commonly experienced at various intersections of diversity. Were there any microaggressions depicted here that you did not expect? Are there any you have witnessed or experienced in your workplace?

Module 2 Champion Exercise

Check out this Harvard Business Review article, Where Does DEI Go From Here? How can companies create a culture that encourages taking risks and learning from mistakes, especially for those in marginalized groups who may face harsher consequences for failure?

Module 1 Champion Exercise

Internal Reflection

Take a look at this report on a recent University of Florida study on the impact of workplace bias on management. As you read, consider what ways microaggressions sparked by such biases might impact the daily work experiences of individuals from marginalized groups. What strategies can be implemented to mitigate these interactions?

Organizational Reflection

Together, watch the first 3 minutes and 45 seconds of this video from the BBC. As a group, discuss: have you ever experienced or witnessed a microaggression at work? How did you react? What might you do differently in the future?

Module 7 Champion Exercise

Internal Reflection

Read our latest blog post, The Neuroscience of Effective Feedback: Earning the Right to Make a Lasting Impact. The article discusses natural responses to feedback such as saving face, losing perspective, and projecting motives. What strategies have you found effective in helping team members keep perspective and not catastrophize when receiving feedback?

Organizational Reflection

Review the four components of effective feedback above. Then, beginning at 0:26, watch this segment from The Way We Work as a group. After tuning in, invite your team to map out one of their upcoming feedback conversations using this outline.

Module 6 Champion Exercise

Internal Reflection

Check out the article How to Help (Without Micromanaging), then consider the following questions.

    • Reflect on a time when you felt either micromanaged or well-supported by a manager. How did the timing of their involvement impact your perception of their assistance? Were there specific cues or signals that indicated they were genuinely there to help rather than evaluate or control?
    • How does a manager’s ability to clarify their role as a helper contribute to creating an environment of psychological safety within a team?
    • How might employees’ perceptions of their manager’s intentions affect their willingness to seek assistance and collaborate effectively?

Organizational Reflection

Watch the first 1:45 of this excerpt from Masters of Scale with your team. Discuss your reactions as a group after tuning in. How might the 20% policy foster psychological safety? Is this something your organization would ever try? Why or why not?

Module 5 Champion Exercise

Internal Reflection

Watch the end of this TED Talk on encouraging innovation from the head of Google’s Moonshot Factory X, Astro Teller, starting at the 13:40 mark. After watching, consider: what are some actionable ways you can make failure the path of least resistance in your organization?

Organizational Reflection

Read the HBR article Four Steps to Building the Psychological Safety That High-Performing Teams Need. After reading, explore these four steps with your team by grabbing your sticky notes and drawing a large circle on a whiteboard (virtual version) and asking your team to add examples of practices for each step that represent psychologically safe or unsafe environments, with safe practices going in the circle and unsafe practices going outside.

For example: If the topic is step 3, “Ensure that all people feel ‘seen,’” a sticky note with “asking a colleague about their weekend plans” might go inside the circle, whereas a sticky note with “talking over each other” would go on the outside.

As your leaders add their thoughts, outline strategies for upholding these practices, and determine the frequency of reviews to ensure their ongoing effectiveness.

Module 4 Champion Exercise

Internal Reflection

As your leaders consider the importance of psychological safety in high-stakes environments, reflect on your experiences navigating competing demands when crucial decisions must be made.

    • What impact did internal power dynamics have on your choices?
    • How can your organization better structure meetings and communication channels to minimize the impact of hierarchy and encourage open dialogue, especially during critical decision-making processes?

 

Organizational Reflection

Compare the Challenger with the Columbia as a group. In both cases, the lack of psychological safety proved fatal: engineer Bob Ebeling (’86) rang alarm bells and was disregarded by the organization, and engineer Rodney Rocha (’03) was too intimidated to speak up, despite NASA supposedly renewing their commitment to safety in the wake of the first disaster. Together, investigate:

  • How can organizations create a culture that learns from its own mistakes?

What are some practical steps organizations can take to foster an environment where dissent is encouraged and valued, and how can leaders ensure they are genuinely open to hearing and acting on these alternative perspectives?

Module 3 Champion Exercise

Internal Reflection

Read The Four Stages of Psychological Safety. Which stage do you think is most challenging to achieve, and why?

Organizational Reflection

To further this study with your leaders, we encourage you to watch Timothy Clark’s keynote presentation on the four stages of psychological safety from 3:16-5:55 together. Then, explore the following question: what strategies are you employing to design a sanctuary of inclusion and/or an incubator of innovation within the context of your role?

Module 2 Champion Exercise

Internal Reflection

Read this excerpt from the article No Fail, No Fear about the way Viola Spolin, the Mother of Improv, approached generating psychological safety.

Organizational Reflection

Share the article No Fail, No Fear with your leadership team, then discuss the following questions:

    • How might Spolin’s rejection of the success/failure paradigm contribute to psychological safety within a team? Why might playing for fun, rather than avoiding failure, might change team interactions and individual willingness to take risks?
    • Spolin proposes that engagement is paramount, sidelining traditional metrics of success and failure. How might organizations measure progress and development if they adopted this philosophy? What new challenges might arise from such an approach?

Module 1: Champion Exercise

Read the Harvard Business Review article What Is Psychological Safety to guide your upcoming conversations on psychological safety with your team. What does a psychologically safe workplace look like to you?

Module 5 Champion Exercise

Internal Reflection

Review existing organizational policies with an eye for bias. Do you spot any opportunities for increased cultural competency surrounding promotion structures, flexible work arrangements, recruiting, etc?

    • Tip: Policies that are left up to manager discretion are particularly ripe for biases to emerge.

 

Organizational Reflection

Present your findings to your executive team, discussing the key takeaways from your reflection above.

Module 4 Champion Exercise

Internal Reflection

Write each of your team member’s names on a sticky note. Then, divide their names into three categories: ready for a promotion now, ready within 1 year, and ready within 2 years. Then, sort each band into subgroups based on race and gender.

Organizational Reflection

Come together with your senior leadership team and discuss your findings. Did any trends emerge? Are there any over or under-represented populations being prioritized for promotion?

Module 3 Champion Exercise

Internal Reflection

Explore the Bias and Basketball activity. What were your initial reactions when contemplating your All Star lineup? Did you notice any of your own biases peeking through?

Organizational Reflection

Discuss with your team – as an organization, are we exhibiting any biases in our own communications or marketing? How might we reflect our commitment to greater inclusivity in the ways we communicate as a company?

Module 2: Champion Exercise

Gather the data you have available regarding employee engagement and manager effectiveness for your organization and present it to senior leadership — but rather than focusing on the standard, analyze the outlier. (So, for example, if 89% of your employees are engaged, invite your senior leadership team to take a deep dive into the 11% that are disengaged.) What number of employees do these percentages represent? What trends in demographics do you notice? Allow this reevaluation of the data to guide a deeper discussion with your senior leadership team. 

Module 1: Champion Exercise

Explore the Smithsonian activity “Be the Detective.” After reviewing the images and the explanations behind each card, discuss the activity with your team. What are their key takeaways from the exercise?

Module 7: Engage Your Team

Try the 2×10 exercise. Identify a team member you haven’t deeply connected with — this could be someone new, someone quiet, or someone who might be facing challenges on the line. Schedule brief, intentional interactions with this team member throughout the week. Aim for 2 minutes a day for 10 consecutive days. Ask about their hobbies, interests, or upcoming plans outside of work, or non-critical work-related questions about what they enjoy about their role. Pay attention to their responses and ask follow-up questions.

After ten days have elapsed, reflect on any initial assumptions you may have had about the employee. Did you learn anything new about their background? Did you find new areas of common ground? By taking these small steps, you can build stronger relationships with your team, leading to a more positive and productive work environment.

Module 7: Anchor your Learning

 Read this report from Qualtrics on Building Inclusive Teams. This article offers five tactics for ensuring workplace inclusivity. If you were to add a sixth recommendation, what might it be? 

Module 6: Engage Your Team

Share the first 2:30 of Netflix’s Primer on Allyship with your team. Then, guide your team in the Workplace Bystander Intervention discussion and self-assessment.

Module 6: Anchor your Learning

Tune in to this 4-minute breakdown of Allyship. After you watch, consider the implications of staying silent in the face of workplace exclusion. What are some concrete actions you can take to support colleagues or team members who may be experiencing these exclusionary acts, even if speaking up feels uncomfortable?

Module 5: Engage Your Team

Distribute the handout Intersections and I and give participants 3 minutes to identify the attributes that represent a part of their identity. Afterward, go around the room and ask participants to share a few that they selected with the group.

Then, ask participants: “What if I told you that you could only select one attribute from your sheet? How would that make you feel? Could you make that selection?”

Following the discussion, offer the definition of intersectionality, underscoring the importance of creating safe and supportive teams that allow us to show up as our full selves in the workplace.

Module 5: Anchor your Learning

 Intersectionality refers to the overlapping or intersecting social identities that make up an individual. This concept acknowledges how various identities interweave and create unique experiences for each person. What we know from external research is that when we ask individuals to bury attributes of identity, it impacts their ability to perform, to connect, and their commitment to the organization. When we expend more energy working to obfuscate who we are than we do focusing on our jobs, productivity and innovation dramatically decrease.

Watch Kimberlé Crenshaw describe the origin of the term “intersectionality” in this TED Talk, from 4:55-10:05. After tuning in, consider:

    • Are there areas where we might be unintentionally disregarding or asking our people to cover attributes of their identity?
    • How might we create a more inclusive culture where this doesn’t happen?

 

Module 4: Engage Your Team

Prior to your next meeting, invite your team members to explore The Micropedia, clicking on each volume on the right side of the screen to investigate microaggressions commonly experienced at various intersections of diversity. When your team comes together, discuss:

    • Did this exploration make you feel more attuned to the unique perspectives and experiences of other people?
    • What can you do to step into another person’s shoes and learn more about their experiences?

 

Module 4: Anchor Your Learning

 Assess your progress in developing the Five Competencies Inclusive Leaders using this questionnaire.

Module 3: Engage Your Team

Review the definition of microaggressions as a group, then watch How Are Microagressions Like Mosquitos? Then, discuss with your team: From repellents to nets, there are readily available solutions to prevent mosquito bites. What are some strategies for preventing and responding to microaggressions? You may wish to share page 19 of your Participant Guide as a resource for your team following the discussion.

Module 3: Anchor Your Learning

Review this infographic on the state of equity in the American workplace. Did any of the statistics surprise you? How have you noticed these trends play out in your career? What, if anything, can you do to help create more parity?

Module 2: Engage Your Team

Review this infographic on the state of equity in the American workplace. Then, discuss: Did any of the statistics surprise you? How have you noticed these trends play out in your career? What, if anything, can you do to help create more parity?

Module 2: Anchor Your Learning

Studies show companies with diverse and inclusive teams see a 20% increase in innovation and 25% higher profitability. The data also shows there’s plenty of work to do… but an inclusive workplace truly benefits everyone! Read our blog post on The State of Workplace Equity for more background data and statistics.

Module 1: Engage Your Team:

With your team, watch Melinda Briana Epler’s TED Talk, 3 Ways to Be a Better Ally in the Workplace. After watching, ask each team member to write down one specific action they plan to take to be a more effective ally on the job.

Module 1: Anchor Your Learning

 Microaggressions are subtle, sometimes unintentional, behaviors or comments that convey prejudiced attitudes towards individuals based on their membership in a marginalized group. From consistently mispronouncing someone’s name even after being corrected to making assumptions about a colleague’s interests based on stereotypes, what might seem like an innocuous quip to one person can quickly embed pernicious ideas into the fabric of your organization. As Harvard Business Review points out, “The more you increase your awareness of microaggressions, the more you will inevitably notice they are happening — and wonder how or if you should intercede.”

Read the full text of the HBR article Recognizing and Responding to Microaggressions at Work. Can you think of a time when you’ve encountered a gap between intent and impact

Module 7: Engage Your Team

Practice makes perfect! In the coming days, aim to give each of your team members at least one piece of valuable feedback, leveraging the Before the Candor preparation framework prior to each discussion. (Remember, this process can be utilized for both constructive and positive feedback — a pat on the back for your strongest performers can be nice, but consistently fostering actionable conversations focused on cultivating growth can take the team’s innovation potential to the next level!)

 

Module 7: Anchor your Learning

Former Deere CEO Bob Lane once shared a powerful statement that continues to resonate nearly two decades later: “A company has to earn the right to grow.” Similarly, when it comes to feedback, we must earn the right to give it. Simply holding a position of authority doesn’t automatically grant us permission to provide feedback—or at least, not feedback that’s received and leveraged effectively. That’s why developing a psychologically safe environment is crucial.

Review our guide to preparing to deliver feedback, Before the Candor. After reading, consider: how do the principles of psychological safety that we’ve focused on over the last month help you earn the right to give feedback? How might a psychologically safe workplace influence how feedback is received and implemented?

 

Module 6: Engage Your Team

Sometimes, the best way to learn what your people need is to simply ask them! Have your team members write down the qualities of their favorite and least favorite past managers. After they’ve had a few minutes to compile their lists, share and discuss.

    • The first list can help you identify leadership traits your team values. Are there any common threads among your team? (And on the flip side, what can you take away from the outliers?)
    • The second list will likely reveal some universal dislikes, including micromanagement, but you may encounter a few surprises as well. Leverage these insights to refine your management style, particularly if you recognize any negative traits in your own approach that may need addressing.

Module 6: Anchor your Learning

General George S. Patton famously said, “Never tell people how to do things. Tell them what to do, and they will surprise you with their ingenuity.” A key component of psychological safety is the freedom to explore, create, and innovate. But as a leader, it can be immensely challenging to take the proverbial training wheels off for your teammates and watch them wobble as they find their way.

So what steps can you take to maintain psychological safety to create more space for innovation? Start by taking this quick quiz to learn more about your management style.

 

Module 5: Engage Your Team

Share this 3-minute mini-documentary on Purpose in the Workplace with your team. After you watch, offer your reflections on why your work matters to you to the group. Then, encourage each team member to identify and share one of their personal core values that often shows up in their work.

Module 5: Anchor your Learning

Watch Amy Edmonson’s interview on HBR’s The New World of Work from 28:25-31:15. In this clip, Edmonson recommends that to re-energize your team in the wake of failure, it’s imperative to reconnect with your own sense of purpose and share what you discover. Take a few moments to consider why your work matters to you.

Module 4: Engage Your Team

 Watch this bite-sized case study (Transcript) of another infamous NASA explosion with your team. Then, engage your team in the following conversation around psychological safety: Rodney Rocha had a tentative concern that he hesitated to voice. What strategies can our team implement to ensure that all concerns, even those that are uncertain or incomplete, are welcomed and seriously considered during discussions? How might this change the outcome in high-stakes situations?

Module 4: Anchor Your Learning

 Read the article 3 Leadership Lessons from the Challenger Disaster. After reading, consider — what are some effective strategies that leaders can use to maintain their stance when core values are challenged by pressures such as tight schedules or external expectations?

Module 3: Engage Your Team

Watch Timothy R. Clark’s presentation on Building Psychological Safety at Work from 11:07-15:37 with your team. Afterwards, divide into four groups for a deeper exploration of the four stages of psychological safety, assigning each group a different stage. Have the groups develop their own definition and example of their stage, using an excerpt from Clark’s article for support. When everyone reconvenes after ~5 minutes, ask each group to divulge what they devised. Then, discuss:

    • Which stage do you think is most challenging to achieve, and why?

 

How might your team better encourage and protect these behaviors in your workplace?

Module 3: Anchor Your Learning

Psychological safety refers to an environment where team members feel confident to take risks, voice their opinions, and express their ideas without fear of punishment or ridicule. In such a culture, mistakes are viewed as learning opportunities, fostering a growth mindset among employees.

Watch Timothy R. Clark’s presentation on Building Psychological Safety at Work from 6:22-10:23. After watching, consider: what are some ways that acts of vulnerability are rewarded on your team? Are there opportunities to celebrate vulnerability that you might not be leveraging to the fullest extent?

Module 2: Engage Your Team

Play the games “Shared Memory” and “Let’s Plan a Party” with your team, making sure to take the time to debrief after each experience.

Module 2: Anchor Your Learning

Google’s Project Aristotle, a research initiative aimed at understanding the dynamics that create the most effective teams, challenged traditional notions of team building by focusing less on assembling a team with the right mix of professional skills and more on creating the right environment for teamwork to flourish.

Read What Google Learned From Its Quest to Build the Perfect Team. A critical finding of Google’s analysis was that teams perform best when members feel safe to take risks and be vulnerable in front of each other.

After reading, consider – how can leaders encourage failure to feel like a stepping stone rather than a setback? 

Module 1: Engage Your Team

  • Can you think of an instance where a leader or team successfully balanced high accountability with psychological safety? What were the outcomes, and what can be learned from that example?

 

Module 1: Anchor Your Learning

 As you explore psychological safety further, we would encourage you to read the Harvard Business Review article What Is Psychological Safety to guide your upcoming conversations with your team.

To accompany this reading, we would suggest the following exercise.

Watch Amy Edmondson’s TED Talk, Building a Psychologically Safe Workplace. Professor Edmonson suggests that it’s possible to demand high standards and hold people accountable while also ensuring psychological safety, thereby creating a “learning zone” where people are not afraid to admit mistakes, ask questions, or offer ideas. After watching, reflect on how this balance (or lack thereof) has been managed in your experiences.

Module 5: Engage Your Team

Invite your team to complete The Top 5 People You Trust exercise that we did together. Check across demographics, and scratch off names with 3+ areas of similarity. After discussing your group’s findings:

    • Share the definition and framework for cultural competency.
    • Generate an action plan for leveraging cultural competency to expand each of your team member’s networks.

Module 5: Anchor your Learning

We approach every interaction we have with our own unconscious cultural framework — also known as bias. Developing cultural competence helps us understand, communicate with, and effectively interact with people across cultures. It makes us more compassionate, thoughtful and effective in our work. Cultural competency is not a skill that you master and check off of a list — instead, it is a practice that you sustain over time through continuous action. 

While you are building your cultural competency, we encourage a four step approach:

Identify your own biases and demonstrate genuine interest in better understanding the culture of others.

Translate that curiosity into action by researching and expanding your vision. This requires you to do your own work and to actively listen to understand, not to respond.

Notice we say relationship and not relationships because we want to encourage everyone to cultivate relationship at the individual level. No subgroup of people are monolithic, and to truly demonstrate cultural fluency, we must connect with people as individuals first. Be mindful that one size does not fit all.

 No one walks a perfect path. Plan for mistakes. Extend yourself and others grace, and leverage those mishaps to inform and improve your practice.

Revisit page 13 of your Participant Guide to flesh out your plan for building cultural competency. What specific strategies will you employ to deepen your practice across each of these steps?

Module 4: Engage Your Team

With your team, view the first 5 minutes and 10 seconds of Nudge Behavior for a More Inclusive World. Be sure to pause during the warmth/competence ranking activity (from 1:00-1:15) to allow your team to raise their hands. Afterwards, ask your team:

    • Can you recall instances where snap judgments based on appearance affected your decisions or interactions with others?
    • Have you ever realized a misalignment between your intentions to be inclusive and your subconscious biases?
    • How might these biases impact workplace dynamics and decision-making processes?

Module 4: Anchor Your Learning

Watch the the TEDX Talk Nudge Behavior for a More Inclusive World by anthropologist Tinna Nielsen. After tuning in, reflect on the speaker’s call for individuals to contribute to making the world more inclusive. 

  • How can you incorporate inclusion nudges in your daily interactions or influence your sphere of influence to foster a more inclusive environment? 

 

Nielsen suggests three ways to move the unconscious mind for inclusiveness: eye-opening experiences, designing processes, and framing perceptions.Can you think of examples in your professional life where these strategies could be applied to create a more inclusive environment?

Module 3: Engage Your Team

Share the following handout, Bias and Basketball, with your team at your next staff meeting. After they have selected their starting lineup, discuss:

    • Of the five players you selected, how many of them were women?
    • Can you think of any other areas in the media, marketing, or pop culture where bias is pervasive?
    • What actionable steps can individuals and organizations take to create environments that are more aware of and resilient to biases?

Module 3: Anchor Your Learning

Take a few minutes to read Your Brain and Bias from the NeuroLeadership Institute and Greater Good Magazine’s How to Work With the Bias in Your Brain. After reading, reflect.

    • How can the SEEDS Model help in addressing biases in the workplace?
    • In what ways does the story shared by Jennifer Eberhardt about her son illustrate the pervasive nature of bias, even in individuals who may not intentionally hold prejudiced beliefs?

 

Compare the approaches suggested by NLI with Eberhardt’s recommendations. How do these approaches complement each other in addressing bias at individual and institutional levels?

Module 2: Engage Your Team

During your next staff meeting, pose the riddle from the exercise Who’s the Surgeon? to your team members. After your team has weighed in, share page two of the exercise reveal the answer, and discuss your reactions. Additionally or alternatively, share the Brain Facts video above and facilitate a discussion on the reflection question, leveraging your own reflection as a springboard for the conversation.

 

Module 2: Anchor Your Learning

Most of us have heard references that the brain is like a computer, receiving and processing information, deciding what to do with the information, and then taking (or in some cases avoiding) action. Sometimes that whole process is conscious and intentional, but often we don’t even realize it’s happening. From the time that we were born until we were about 7 years old, our subconscious brain formed the foundation of our preset beliefs and perceptions based on the people around us, the music we listened to, the TV shows and movies we watched, etc. As we go through life, the things we experience and learn physically change the makeup of our brains in the form of mental maps. No two brains are the same, because no two people have the same exact life experiences in the same exact sequence to inform the brain and those mental maps (not even identical twins). As a result, you and I can see and hear the exact same thing, and perceive it completely differently.

Review this Who’s the Surgeon exercise and watch this ~1-minute video on How Experience Shapes Your Brain from BrainFacts.org. Jot down your thoughts and key takeaways.

Module 1: Engage Your Team:

Share the Smithsonian Bias Online Exhibit and select one section or activity to explore together and discuss.

Module 1: Anchor Your Learning

Anchor Your Learning: Explore the Smithsonian Bias Online Exhibit. This interactive resource is full of informative and engaging content to help deepen your understanding and awareness of the biases that live inside of us all. Review the exhibit and make note of ways bias shows up in the products we are marketed every day.

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